I started off by telling the colleague I was travelling with that I was missing my laptop. I then told the Europcar lady (Renee) whose attitude first demonstrated less care and reluctance.By that time she had already served most who were in the Europcar queue and yet she demonstrated very little ...
I booked a car on 21 April from Europcar via Kulula for 27-28 April. A quote was received on the 21st from Kulula providing a breakdown of costs inclusive of the admin fee etc. Confirmation was received from Europcar on 21 April acknowledging the booking. Car was collected, driven, refuelled and ...
My business uses a different company, but we decided to experiment with Europcar. On Sunday a warning light appears. There is no manual in the car so I phoned (I don't know what the light is for). No amount of pleading and explaining could get Europcar to show the slightest interest at all. I was ...
I rented a car for a trip down the South Coast. I hit a pothole in the road and my windscreen on the hired car cracked. On closer inspection I could see that the windscreen had previously been chipped and repaired. On return of the vehicle I pointed this out to the gentleman receiving the car. In ...
I rented a car in George from Europcar. When I returned it, it had a little surface scratch on the bumper. I was charged R2, 500 for it to be fixed. I'm completely horrified that I have been charged this much for a minor scratch! I feel that this is completely unethical and wrong. There should be ...
I had an accident with Europe car CLIENT, everytime I contact them for my claim I get told they INVESTIGATING, there is nothing to investigate for 4 months when there client admitted on the POLICE report he is responsible for knocking my car as he drove into me as he was driving in the wrong lane ...