I received a telephone call from an agent from Elite Mobile and we agreed that I would upgrade to the Samsung Galaxy 3 Blue, my contract price would remain the same. When I received the phone, it was a Samsung Galaxy 3 Blue Mini, which was not part of the discussion. I phoned back and said the ...
Re: EM-3094415-1 When i took my contract telephonically in 2012, the guy that assisted me told me that i qualify for 1 month insurance and then they will charge me. i told hem that he should cancel it because i dont need it. He told me that for that month it is for free wherether i want it or not ...
I've had the worst customer experience ever! This issue has been dragging since March 2013 when I purchased a laptop via Elite mobile from Vodacom. To make a long story short, because of Elite's bad service & misguided information I decided to cancel the contract and return the product but what ...
Elite mobile deducted my money on the 28/06/2013 and when I call to enquire why I was told is because I registered for an email address in the YEAR 2008 and the consultant couldn't respond when I asked why was it not deducted then and I don't even remember agreeing to that email address and why ...
I have recently discovered that money was being deducted from me since 2011 by elite mobile for services that i did not sign up for or let alone receive. two debits were made monthly from my account since then until last month. i have contacted the elite customer care and spoke to a guy named ...
Good day I refer you to an order that was placed on 28 March 2013, Order Number EM-3376902. The order was an upgrade on my vodacom contract to a fee of R499 (R400 topup = R99 Nokia Lumia 920) including an admin fee of R150. I did not sign up for insurance as I am already paying insurance through ...