I received a call last week from "Vodacom Upgrades" and since I know I am due for an upgrade, I took the call. After half an hour of fending off VAS additions, we were close to completing the call. What set the alarm bells off was when he asked for my banking details. Fortunately, being ...
THIS STUPID COMPANY CHARGED ME R59 7 TIMES FOR NO REASON THEN THEY DEBITED IT 7 TIMES REVERSED IT 7 TIMES AND I GOT CHARGED BANK CHARGES WHICH ACCUMULATED TO R898 FROM MY SALARY GONE I WANT EVERY CENT BACK!!! IM SO OFF COMPANY WORSE EVER I WILL NEVER RECOMMEND TO ANYONE ...
This Monday (10-06-13) i received an sms to say that my upgrade request was being processed. This came as a shock as I recently requested for my contract to be cancelled (contract ends end of June) and vodacom does have record of this btw. I immediately called the vodacom upgrades dept to find out ...
I have been getting this Fonesure Em-3232325-1 debit order since 30 November 2012 and Vodacom does not know anything about since well i got my contract through Elite Mobile. I have been given the run around ever since ...
September 2011 I applied for a cell contract. I was offered a Nokia smart phone on a top-up contract. Once the parcel arrived it contained a Blackberry which I didn't want nor ordered. I called Elite Mobile to cancel the contract and they made arrangements to collect the contract parcel. A courier ...
I upgraded my cellphone through Elite Mobile who phoned me claiming to be the authorised Vodacom upgrade agent for my account. Now I find that I am being debited for an email mailbox and a music subscription service which I did not authorise. ...