I received a call from Ramona Adams at Elite Mobile / Broadband, offering me Vodacom broadband services. When I respectfully declined her offer, Ramona became super aggressive and, when I told her that I really did not want any Vodacom products, she proceeded to put the phone down in my ear. I have ...
On Wednesday, 04 September 2013 a call centre agent from Elite Mobile contacted my wife and asked if she is interested in a R 90p/m cellphone contract. The more my wife said no, the more aggresive the call centre agent got. She even said things like "If you think I will try and R90 from you ...
After having been incorrectly debited by Elite Mobile last month, I'm having the same problem. After last month's incorrect debit orders were returned, I manually paid the R150 upgrade fee, and on advisement from the call centre used my ID number as a reference, sending a proof of payment email as ...
Sold a Q10 UPGRADE via Elite on Vodacom contract Was not advised that I would be billed R500 a day by vodacom for data My bill has increased from R1500 pm to R15, 000 pm for bbm and whatsapp in South Africa? Its cheaper to use my phone in UK than it is in my own country. Vodacom not taking ...
I was contacted by a sales person from Elite Mobile with an offer to upgrade my Vodacom contract. I have agreed to this upgrade and made it clear that I required no additional products from them. Subsequently an amount of almost R70 was deducted from my account for Fonesure insurance. I have not ...
I was contacted by an agent of Elite Mobile on 20 July to get a Vodacom subsciption for R99.00 per month. I received the Nokia Asha 2055 on 05 August. I read all my legal rights and steps and that I have 14 days to cancell the deal or to proceed with it. I decided to cancell and phone Elite Mobile ...