I took out a contract for a Onyx Calypso tablet. Firstly what the sales person told us and what the contract involves are 2 different things. Secondly my unit hasnt worked since probably the 2nd week i got it. We have had reports from Onyx but the Elite has to 'follow procedures'. It has now been a ...
The manager called me promising to send me the recordings of my conversation with the sales agent but she did not incase she says they will cancel the contract because their agent gave me incorrect information. I want the phone with the same offer that I agreed to with the agent on that day. It is ...
On the 12th of August I received a phone call from a agent at Elite Mobile but I could not speak to the agent so I gave the phone to my daughter. On Wednesday the 11th Elite sent an sms to say thank you for my payment, they have debited my bank account!! On the 13th I received a sms from Vodacom ...
I was contacted during last month with regards to a Top Up 49 Vodacom contract - converting my PREPAID to a TOP UP 49. Yesterday at 21:00 my Blackberry service (BIS) was switched off by Elite Mobile. When the lady from ELite mobile contacted me, she said NOTHING about switching my BIS off if I ...
After being harassed to accept an upgrade through Elite Mobile the handset arrived, but was faulty (runs down from fully charged to dead within 6 hours). I wanted to cancel but was informed that I have to allow them to rectify. They collected the handset and returned after approximately 10 days ...
In October 2012 i have accepted a telephonic offer by Elite Mobile and was under the impression that my existing Vodacom contract will be replaced and was promised vouchers which even after many calls I did not receive. I am accepting that I am responsible for the contract in question but want all ...