I just got a phone call from one of your consultants telling me that all Vodacom Prepaid customers have to go onto a R 99 per month contract for 24 months. I listened to him because obviously I was being mislead to listen. After his sales pitch I asked him again if this is compulsory to which he ...
Good day to the reader. I have already deal with Elite Mobile regarding the subject and according to the manager on duty I would be refunded for the fees I have been charged. My complaint this time is that after been said that the deal is off, I got another bank notification that Vodacom SA ...
Yesterday morning i receive a sms from vodacom saying i have request for sim swap. i call vodacom they say i must call elite. Then someone answer my call and say i must call at 13h00 they are offline. And i ask if my phone is going to switched off he said no it wont switch off. later around 12pm my ...
More than a month ago Elite Mobile contacted me with regards to an offer on a Netbook. I provisionally accepted the offer but after some discussing this with my partner I cancelled the order the next day both via telephone (through the call center) and email (through their website). The call center ...
I am very very unhappy. I have been experiencing a lot of trouble with my sim card. First it was BIS now my phone has no signal. To avoid the problems I experienced with the BIS I took my sim card and bought a new Samsung which I am now using. Now, for the past three days, my phone doesn't have ...
Hi Long story short, waited for my phone then, was never informed to have id copy etc needed to receive the phone. Then got the paper work, waited, they never pitched after I phoned their call center and was promised the phone will be delivered the next day. At least the gentleman that helped me, ...