I sent an email yesterday to the accounts department and the customer realtions department (have read receipts for both) and have had no correspondence. "I am absolutely appalled by Edgars Customer Call Centre. Yesterday at about 15:40 I went to purchase some Estee Lauder products at Red ...
Good day My husband has an Edgar's account for over ten years, he uses the account and pays his dues every month, Edgars call him at least twice a year with credit increases as he maintains his account well, but Edgars fail to follow thier 12 month payment plan and also fail to bill us the correct ...
I have a complaint with regards to the treatment I received from Glen who works at your Maponya mall store. I went to return a pair of snickers I had purchased on the 27.02.2013 from westgate. While I was on the queue Glen came up to me to ask me what I came in the store to do, I told him I came to ...
I concur with Stumpedn, it seems as if most edgars employees were trained for bad customer service. Just try going to Brooklyn and Eastgate branch for instance, regardless of the huge queue they would still be one cashier. This is very annoying and irritating; you actually beg them to pay. Without ...
Last saturday I went to Edgars Alberton to pay my account. The lady at the counter tells me that my installment is X amount. The problem is that This is the same amount as when I owed double the current amount. I told her that because I owe half of what I owed now that the installment should be ...
A/C No. 7000100100016132292 refers. Despite having twice submitted the necessary FICA documentation, i.e. at Edgars, La Lucia Mall at the beginning of October 2012 and again at Boardmans, Westville Pavilion at the beginning of December 2012, I am STILL being asked whether I have FICA'd when making ...