For the last few months I've been harassed (almost) by phone calls regarding my arrear account at Edgars. Today I paid the arranged amount and requested that my Edgars Club membership be cancelled. I was then asked if I want to cancel the cell phone insurance as well. Upon enquiry I was infomed ...
Went to edgars eastgate to change my cash card as i received numerous sms and not in the country. went to customer service waited in the que for 30 mins then sent to another que waited 20min. no managers to assist. when reaching the front of the que the consultants closes up and says he need to ...
I have recently purchased things from Edgars and asked for it to be put on my account under the 6 months payment plan which is interest free. The lady at the counter told me that she cannot choose a payment plan option any more on the system and that it will be placed on the default payment option. ...
My wife and I were out shopping at Westgate Mall on Saturday and Edgars had reps outside ushering clients in to sign up for accounts. My wife, wanting an account with Edgars decided we should follow the well dressed gentlemen into the store and we did... We submitted the required details with the ...
I have been a very good customer of Edgars for the past 9 years. I have noticed that I have been billed different amounts for different 'services' that I have not been aware of. When I asked their service people about it (telephonically), they are very willing to stop all the extra charges to my ...
Before I could do any further shopping, I had to pay for the perfume. Why don't they have security tags on the perfume to prevent from going out of the shop without paying. Surely the should be penalised and not honest, paying, long standing customers!!! I left the perfume and all the other items ...