Called discovery this morning as I was advised my gym contract was cancelled due to the visits not met. The consultant gave me a reference nr as there was no manager available and he couldnt assist me. I had to call back 3 hours later as no manager called me and i was put thru to an extremely rude ...
Discovery (Vitality) is simply amazing. What amazes me is that Discovery shows absolutely no interest in retaining its long-standing customers. I have been a member of Discovery Health (and Vitality) for umpteen years and have not claimed a cent for medical benefits from this organisation in that ...
I recently cancelled my Virgin Active gym contract with Vitality as I was planning to join the gym at my work, but realised that it would not work out that well. So I called Virgin Active on Monday asking them to reinstate the cancellation (if it was possible). Vitality without hesitation ...
I have now been embaressed 3 times at ster kinekor, when we swipe our vitality cards, only mine is activated and not my wife, the lady then says that i should contact discovery, i have called discovery vitality twice and instead of calling me back they call my wife and tell her that ster kinekor ...
More that 2 weeks ago i called Discovery to Cancel my Vitality, the the lady said, ok Mam, but we cannot cancel it we have to get one of our consultants to call you so i said fine i will wait for the call. so about 4 days after that a lady called and unfortunately i was on a business call so i ...
I have just been out of country for three weeks and now my (and my husband) virgin active membership has been cancelled. I went 3 times in June before we left, 4 in May because we are supposed to go twice a month to maintain our membership. They say now telephonically we are supposed to from 1 ...