Discovery Vitality & Vitality Mall
Thank you
Thank you to the Vitality Discovery Team for the swift response to my query and complaint. Highly appreciated :-) :-) ...
Thank you to the Vitality Discovery Team for the swift response to my query and complaint. Highly appreciated :-) :-) ...
After explaining our disgusting experience to Discovery Vitality, Muhammed Loonat called us and promised a thorough investigation. After a week he comes back to us with a pathetic email saying nothing can actually be done and has a whole lot of incorrect facts stated which clearly shows he did a ...
I have been a member of Discovery Vitality for 10 years. I have had the gym membership with Virgin Active for the same amount of time. Not once having had my gym membership discontinued due to lack of attendence. Last year mid year I fell pregnant and was told by my gynae to avoid exercise. I had ...
Wanted to share what I perceive as poor customer service and an unconsidered response to what I think was a reasonable request. Discovery sent a communication (which I did not see in time) on the 24th of June that I needed to visit the gym 5 more times before the end of June. I was unable to do so ...
On the 15.06.2013 i discovered that my vitality benefit was deactivated. I called vitality to find out and got told that it was deactivated due to no payment. They discovered that payments were made but were not allocated accordingly. I was then told that it was fixed. On the 27.06.2013 i found ...
I am a 30 years old male and have been a member of discovery vitality for the past 1 year, i only joined because i could enjoy the reduced payment of the virgin active gym. When i did not meet the required amount of visits my gym fees shot up which i understood. In Feb this year i cancelled it but ...