Th happened a year ago and still nothing. We joined vitality especially for the gym membership. At the time of signing up we were assured that under no circumstances will the gym membership be cancelled unless proper written or email notification is sent from Vitality. This is because we are human ...
I had my virgin active gym benefit activated in 2009. I was pregnant from 2010 every year until this year. During my first pregnancy I was able to suspend my gym benefit till after I had the baby. I then had to make up the 36 visits. During my pregnancy this year, I was unable to make it to the ...
Good day (I wasn't sure whether I should write Discovery Vitality or Woolworths under "Supplier".) I have always received Vitality points when I buy Woolworths Tuna in Salt Water / Brine. Yesterday the Woolworths brand was out of stock at Moreleta Village, so I bought "John ...
I do not qualify for Woolworths Vitality benefits program because I have a Coastal Saver plan. In another complaint about this, Vitality responded by saying their "data" shows that the we (im assuming the people on the low budget medical aid plans) do all our shopping at Pick n Pay. Well, ...
My gym membership cancelled due to incompetency of Discovery/vitality Call Centre Staff - a month down the line I am still trying to gain access to Virgin Active. I mistakenly cancelled the Debit Order, for the vitality benefit, at my bank. I was called by the Discovery staff and told that I had ...
Discovery Vitality has the poorest managed CRM system. They choose when to notify you as it works in their benefit. I had my lifetime membership cancelled - with one visit outstanding. Staff were very unhelpful - insisting that there will be absolutely no exceptions made. I have travelled ...