My wife's gym membership was cancelled by Discovery for not fulfilling the required quota visits per month. The gym is frequented regularly and the claim by Discovery that she did not meet the quota in incorrect. The problem could be the swiping of the membership card by the gym where it could have ...
Just to underline the poor service I have been receiving. I am a 3 year Diamond status member and I have never received such service before. Following up from my last report dated 12 Nov 2013 (https:///discovery-vitality-vitality-mall/complaints/healthygear-cash-back-1245054), I got a response ...
I have really had it with Vitality! I laid a complaint recently stipulating my complaint regarding the cancelation of my gym membership. Since then I have provided proof from my Physiotherapist that I had been undergoing physiotherapy since august. So Claudia (i think that's her name) calls me and ...
Discovery Vitality has a major problem with Woolworths Cashbacks & money due to us in cashbacks. My partner & I (seperate memberships) have both experienced same non-payment of Woolworths cash backs due to us. I am still waiting for a July purchase (4 months!!) to be paid to me & ...
At the end of Oct 2013, I came to realise that I was 1 visit short of the requirement to keep my Vitality Gym membership active. I emailed Discovery requesting leniency as at the end of Oct 2012 I had herniated a disc in my back. They replied to my email asking me to provide medical certificates ...
I have done blood tests with my Doctor earlier on. All the requirements on the blood tests as required by vitality were done and duly submitted for my points. All points were allocated accordingly but one benefit of maximum of 25% at Clicks was not activated. The system shows that i qualify for ...