Discovery Vitality - I would like to bring to your attention that you have not refunded me my money after I have cancelled a booking with you for a Southern Sun booking, - I made the booking on the 28th November 2013 and cancelled it 10 mins later - your system was too quick to process the ...
The vitality mobile service is shocking, you cannot have a decent call. I had to complete an investigation form for poor cellc reception, this was done 11 days ago, to date I had no response. I suggest stick to the other service providers, staff are better trained and professional as well. Vitality ...
Late last week, I called in to the Discovery Call Centre to request their intervention after months and months had passed after Planet Fitness had given me an absolute run around re-imbursing me money that was due to me. I spoke to Nicholas Rallele who was professional and efficient in helping me ...
I recently informed Discovery that I would like ny vitality activated effective 01 December 2013. I understood that there will be a backdated amount as the premium for December had gone through. Firslty it was the emails and the subsequent response from Discovery that this could not be done, unless ...
I attended a Wellness day at my work and did the Vitality checks. This has been more than a month ago and the points still do not reflect. I emailed [Email Removed] 5 times for feedback and get generic responses that it is being investigated and someone will come back to me. No one has come back to ...
Joined Discovery and started paying in November. Since the sign up there has been no information as to how I can access Vitality. Their website's form errors when I try to download it (latest version Firefox with latest version of Adobe Reader) and telephonically I just got cut off with one of ...