Hi, I was involved in an accident last year in December 2012 and 2 courtesy cars were hired out for me, one in Cape Town while I was on holiday and the other in Johannesburg when I returned from holiday until my car was ready. To date I have not received my full Avis refund from Discovery Insure. I ...
Hi, I considered taking up a policy with Discovery Insure. Upon further investigation it would have been more expensive for me to move from my current insurer-Outsurance as the premium is almost R700 more. I then contacted Cobus back as he was the person who initiated the policy for me in May so it ...
On the 5th of June I submitted a claim for my laptop, and the claim was approved a few days thereafter. On the 12th of June I was notified that "The money will be paid into the clients premium account and should reflect in 72 working hours, " Well, approximately 439 hours later, I'm still ...
I had a break in at home on the 20/05/2013 and some items were. I logged my claim on 21/05/2013 on the phone. I was told that the claims handler was Lonwabo Sizani Ceza and that I would be contacted to explain the next steps. I heard nothing back and eventually called the call centre myself on ...
The Citi Golf on the policy was fixed up after a fender bender. The option to use own car in stead of taking a rental car was taken, and R100 per day was supposed to be paid to me. I am still waiting for it. I have emails where it stated that it was refunded, but it has not. I have phoned several ...
I accepted the quote and cancel the existing one. all of a sudden discover changed the premium to crazy amount, different to the one I accepted without consulting me or notification, what is that? At first during the first quote, I asked them do you guys take double at first and they said no then a ...