My main issue is the time taken by the claims department to give me feedback/status update on my vehicle. The gentleman handling my claim is; Thabang Oor Claims Consultant Discovery Insure Not once has he returned my phone-calls. I've had to follow up each and every time to find out the status on ...
I am registered on the SACI / DMA do not contact list. Which ordinarily means reputable companies are not permitted to contact me, trying to peddle their wares. Except Discovery. Discovery thinks that because I am on their medical aid, they can contact me regardless. Normally they're trying to get ...
After been canvassed by Discovery insure (because im a discovery health client and discovery credit card), i told the cold caller he could give me a quote for short term insurance. Gave him all my details, took me hours, even emailed him my existing policy so that he could compare and then merely ...
I had lost all faith in our countries service providers cell phones, insurance, medical aid etc. I must admit for the last 10 years plus I have never had a problem with discovery. Thank-you Discovery I was unfortunately in a car accident yesterday afternoon, the service I received was out of this ...
I lodged a complaint via email to Sadhna on 2013/07/05 regarding a problem with the tracker on my car as the tracking company DQ Track called me almost every week for the past few months about them picking up problems. They promised that they would send a technician out to check the unit but until ...
I had an accident with my car early June. Discovery approved the claim the car could not be driven so it was picked up by the insurance approved panelbeater on 11.06.2013. A hire car was approved until tomorrow as the car repairs were supposed to take 18 working days which means I would have got my ...