So i have joined discovery insure thinking to myself having all my benefits under one roof makes complete sense... what a joke my debit order was confirmed by the call center agent with me to go off on the 26th of each month after that process the debit order went off on the 1st of the month now if ...
I was involved in a car accident and the vehicle was written off. It has taken Discovery almost a month to finalise my claim and the only reason this was finalised is because i have had to call every single day to get an update. Eventually the update was yes we will pay you out but because you have ...
I signed up a new Short Term Insurance Policy with Discovery Insure as of the 01/07/2013. On the 01/07/2013 Discovery Insure sent out a technician to install a DQ Track in both my vehicles. Instalation took 2 hours each and I was told that the tracking devises were active and fully operational. I ...
Our debit order for our insurance was returned on 1 July. I called today to get banking details to make a manual payment, only to be told that our account would be debited in 15 days. If it is returned again the policy will lapse. Surely there should be a way of making a manual payment. I am asking ...
To Whom It May Concern I cancelled my Discovery Insure policy on the 23rd of May. I instructed Discovery Insure to cancel my policy from the 30June 2013. I received correspondance, confirming my policy cancellation. However my account was debited on the 1st of July. I am furious at the complete ...
I cancelled my policy 18 June 2013 with effect from 30 June 2013 with the call center due to TERRIBLE SERVICE and one of the agents confirmed receipt in writing. On 1 July 2013 they ran the debit order for the cancelled policy and when I phoned the call center I was advised that the policy has ...