I lodged online a claim on the 11th of July 2013 for windscreen on one vehicle and for an accident on another. I received a call form a lady who was friendly and immediately after logging the claim the windscreen repair company "Grandmark" called me. I was advised that it will be replace ...
After my 'accident' on the 4th July I was really hoping for a pleasant claims experience. I have had nothing but unpleasant experiences since I lodged the claim. I have been laughed at by the assessor, the consultants are argumentative insisting that they are right, they have only today decided to ...
I made a claim in March on some jewellery. One of the items did not have the correct paperwork and I contested their offer which they took a few months to respond to with countless emails and phone calls. Finally after all they made no revision to their offer. To have the matter over and done with ...
I lodged a claim with Discovery Insure on the 5th July 2013 and I am very sad to say that even today I have not received an assessor's report, my claim has not been finalised. It is a very dissapointing and appaling customer relationship management, if the cover was in my name. I would have already ...
A young lady insured with Discovery reversed into my car and gave me an 0860 number to call to process the claim. I called the number and was verbally given a 011 529 3732 number to call.. after calling this number repeatedly to no avail I called back the 0860 number only to be told that that is ...
Discovery insure is good at charging money but extremely poor in providing services they promise customers, I came to this conclusion after third time of dissatisfaction. Also sounds like agents are trained to ripoff peoples money coz they give diff reaons to delay help, each time they we call as ...