I was with discovery and have left them due to the shlep of fighting with them on not paying claims. I have previously lodged a complaint against this and it still was not solved properly after a year! my daughter has passed away for a year now but there are still outstanding bills discovery did ...
Hi Would like to compliment Tebogo helpfulness and finding my proof of Payment and activating my account. Previously I was shifted pillar to post for days. My call resolved first time in less than 5 mins. Tebogo will go far if she keeps this attitude up! Most people only come here to complain and ...
I logged a claim with Discovery claims department on 08 January 2013 and receive reference 2690823450. On the 10 January 2013 I called 0860998877 to follow up on the claim, however the call centre agent informed me that the claim can not be proccess as the are waiting on the refering doctor's ...
It disappoints me to have to write this report, because in the past Discovery have always been fantastic at responding to emails. But I sent a query regarding a medsaver issue on 3 December, and each time I get "we have forwarded your query to medsaver and you'll get a response in 3-5 working ...
Hi guys My wallet was and with it obviously all my cards, including my Discovery Med Aid card. All I want to do is request a new card, but my e-mails to both [Email Removed] and [Email Removed] have not been answered, while every Discovery help line I've phoned prompts me to enter my card number ...
After having been on Discovery Health for over 10 years and always receiving exceptional service, albeit pricey, I cancelled my Medical Aid today with great regret. I will be unemployed for the next 12 months due to taking up full time studies and wanted options to downgrade my account. The initial ...