I changed Employment and due to that also had to change medical aid. I was a member of discovery health for more than ten years. After I changed employment, I received a call from Discovery notifying me that I own them just over R8000. I asked for proof of this and received an Xcel spreadsheet ...
My husband was admitted to Hospital on 01 January 2013. He had a rare virus which we did not know at the time, his lungs were collapsing and various other organs taking tremendous strain. It was a public holiday and had been to see his GP the day before. Due to the fact that it was a public ...
I recently applied with Discovery Health & I had no idea that I would receive pathetic service. I received a call & was advised that Bonus's are not considered that only my BASIC SALARY will be considered for working out premiums. I then received a mail from DISCOVERY of my premium. I was ...
So, we're a family of 4. 2 adults, and 2 children. For the past SIX months we have been trying to join discovery on their executive plan. Note that this is their biggest and most expensive plan. They have this IDIOTIC system where you HAVE to work with 1 of their certified "financial ...
I called the Discovery Health Call Centre yesterday. I spoke to Rowena. Rowena and the agent before her, told me that the procedure quote will take 7 working days. The day before when I got a pre-admission number, I was told it would take 3-4 working days. Where the consistency in process time? I ...
I am trying to down grade my medical aid plan and am sick and tired of getting the run around and from your call centre. All relevant documents were sent to you last week and still nothing has been done. I have just spoken to Brandon Mokte in your centurion branch, he claims to be a manager but he ...