Discovery has decided to ignore a claim that I have sent through twice. They claim that it probably wasn't paid due to a back log of claims but it has been two months already and other claims I have submitted after that have been paid. This is probably my 5th complaint in a year about a claims ...
I have a Discovery Medical Aid for more than 10 years now and I'm the principal member. A couple of years ago I added my husband as well and I have always managed my medical aid. I cancelled my Vitality option in Nov 2011 telephonically with the Discovery Call centre and was given a reference no ...
Quiet off with Discovery especially New Business consultant by the name of Mpo!! After being with Discovery on the Keycare option, I recenlty joined a new company and went onto the plan i was supposed to according to my grading (Classic Saver). My wife is on Discovery Keycare together with my son ...
I got married in October 2011. My wife's new ID book only arrived towards the middle of May 2012. I sent in the forms and was told that it cannot be action until 1 Jan as it was a "plan upgrade". I phoned the call centre and was instructed to send the forms in again in the last 3 months ...
In 2008 June i was retranched, and i was covered on the medical aid till end september. in september i called discovery to arrange that i carry on with the payment so that i remain covered. so the first payment that i was suppose to pay was end October. i got sick and i was attmited in Louis ...
I have been a loyal member of Discovery since 1998. Last year I had to cancell the aid due to loosing my job. The cronic department had to liase with correcting the MSA which obviously took months. Obviously the MSA will never be adjusted lower and I was phone to inform me of this. I asked for a ...