Pathetic that it takes Discovery Card 24 hours to re-activate a de-activated card becausee apparently the pin was entered incorrectly three times. They can't tell me when or how. Discaover can't even get teh date of felivery of a new credit card correct. It was delivered to me on 13 March not 13 ...
I am disgusted with the entire team of Discovery Credit Card!!! Something really simple (like a credit card increase) has turned into a nightmare. I was approved for an increase to R57 000. I asked for an increase to R11 000... I have never dealt with so many people who have absolutely no idea of ...
I was called by a friendly CC agent Olivia Nathoo about the various queries I've logged about inability to see SmartShopper points on the web or points not allocated etc. Olivia could only help up to a point. I asked to speak to a manager. I was told there are none available - all was in a meeting! ...
I booked a Contiki holiday and paid with my Discovery Credit Card for the Discovery Vitality status cash back benefit. I paid the amount in full end of January. I have returned from that vacation and have still not received the cash back - after I was told that the cash back would reflect within ...
I am trying to speak to your call centre, however your IVR does not realize that it is after 7am and the lines need to be open I keep getting the message that I need to call back during office hours - according to your IVR I am calling during the correct time frame. ...
On the 7th of March l went for an endoscopy at Morningside Mediclinic. Before that l got my pre-adminission authorization from Discovery and Morningside Mediclinic advised me that I should pay a core payment of R2, 300 upon admission. I tried to get Discovery to pay this amount but some very silly ...