On 18th March 2013 I logged a complaint about being awarded 10% cash back on healthy food instead of 25%. Case number 2771341869. I made multiple follow ups and to date (April 4th) the case has not been resolved. Today on my request, the case was escalated to a supervisor Gugu, she could not ...
Discovery sent me a credit card years ago around 2003/2004, which I can't remember asking for (back when they could just send you credit cards unsolicited). I immediately cancelled it and never used it. YEARS later I got a freaking lawyers letter. I have since explained this story at least 8 times ...
Purchased goods at a store partner mid-January. Cash back was never paid, have reported it on 6 occassions and everytime the story is the same "it will be done today" yet to date still nothing. To bill their clients and deduct the money is quick but when its the other way round they drag ...
I bought a kulula ticket, at the first attempt the transaction did not go through. Discovery decided that they will grab a R148 for that firstime miss. The 2nd time the transaction went through and kulula grab their R148 for the same transaction. We are getting it from both sides. Please refund my ...
Good day, I had a credit card with discovery, I have settled this in January, I pulled a credit report and you have still not reflected that I have settled my account. Please do so immediately and send me proof thereof. Kind regards ...
I paid R573 and still being charged R220 i called and was told i should call and speak to an agent, of which i did she was not much of use as she said their systems have been down from 11am and can not call me back when they are up or even say when they'll be up!!! over and above the payment i made ...