After logging two complaints with discovery card for not receiving the rebates as promised on gym fees and healthy food items, I was informed that the cases were logged and would be sorted. Two weeks later I phoned in AGAIN and AGAIN the case was logged and I was PROMISED that I would get feedback ...
At the end of March I received my Discovery Card statement for that month. I noticed I had received no cash back for my Vitality Healthy food spend at Pick n Pay. On 4 April I emailed Discovery Card to query this. I got a reply from Thando Zambhaqa on 8 April stating I had only used my card once at ...
Discovery card and vitality offer services they cannot manage and are ripping their customers off. I continually have to follow up and check on my monthly allocation of smart shopper multiplier points and Healthy Food benefit payback amounts. In January I did not get allocated my healthy food spend ...
In the past month, I suddenly don't get my Smartshopper multiplier points, my Healthyfood benefit, my Discovery miles, or cash back from qualifying partners. My first call in this regard (specifically healthy food benefit), was logged over 3 weeks ago. I spoke to Discovery this morning, and they ...
I swipe my card in Indonesia, and immediately Discovery Card SMS's me about the transaction, but when they themselves charge their annual card fee to my account, they don't inform me. And if THEIR charges take me over my card limit, they slap me with an overlimit fee ON THE VERY SAME DAY. Every ...
My Credit card is in two months arrears, I called in to make an arrangement and was advised to pay R2300 i paid R2500 into the account. I was still sent numerous sms's and R900 was force debited from my account despite making the arrangement. I called back into the call centre-I was then advised ...