I have been trying to resolve payment of my November Cashback since early December 2012 I have lost count of the e-mails sent and the number of telephone calls made & or received. Almost 4 months later this is still not resolved. TOTALLY UNACCEPTABLE ...
On 14 Mar I received an SMS saying that a purchase had been made on 9/3 at 00:33 for R1107 using my new Discovery card (not sure why the 5-day delay with the notifications). The transaction description indicated that the purchase had been made at an online retailer. However, no such transaction ...
Here is a brief summary of events explaining my frustration with your card division - I cancel my previous Discovery card because I don't use it and they charge ridiculous card fees - My life insurance premium goes up R300 because I don't have a card - Okay so I apply for a card seeing that I'm ...
Late January I phoned Discovery Credit Card Division to cancel my card. They advised me to pay the full amount before I could go ahead I settled my account on 5 February & called a few days later to confirm. I received about 3/4 calls over the next few days enquiring why I am cancelling my ...
After multiple queries about smart shopper booster points not being awarded, I have just been told that the reason for that is because inadvertently I swopped Smartshopper cards with my wife. Points were not awarded because there was no synch between credit and smart shopper cards. There are NO ...
I'm unable to obtain credit at FNB whom i bank with as a Platinum Account Holder. No-one actually knows why there is a hold on my Credit Card held with Discovery two years ago. They are required to correct the "status" on the account and close it on their side. However, im sent from ...