I am extremely upset that it takes Discovery Card so long to release my funds onto my credit card. I have a debit order set up for the 25th of the month (when I get paid) and it is now the 30th and my money has not come through. It states on my transaction list that R 6, 189.29 was a payment on 25 ...
In October i phoned to find out my final settlement, telephonically informed them i will be settling my account but was still charged. In Dec 2012 after speaking to the consultant, i requested closure form and faxed it off. Discovery claims they never received it. In March i spoke to consultant, ...
Having added the "Health Wallet" to my profile without any request or permission from myself. Proceeded to debit my account R180 for Annual fees (putting my account into debit in the process which attracted more fees) Having battled for approximately three months this facility has now bee ...
Good Day A few weeks ago I made a payment into a discovery card account and mistakenly added some incorrect digits. I raised this with Discovery and followed the necessary procedure to get the call logged. to date the recipient has not been paid and my money is sitting somewhere in Discovery, I ...
This is the second time I have made an arragement with Discovery Credit Card and like the true " people & customer centric" institution they are they did even better than debiting my acocunt without my knowledge this time. They set off 1/2 my salary. I have an arranegment to pay R4660 ...
One of the prime reasons for using a credit card is the protection it is supposed to afford, but Discovery Card completely fails to provide adequate customer protection. They restrict customer complaints to an unusually short 30 days and provide no means to bring a complaint against a retailer that ...