After accepting an insurance quote, I was asked if I want the initiation fee debited over 3 months or all at once with my 1st premium. I opted for 3 months and they took it all off at once anyway! I have since sent emails to Alroy asking for some clarity as to what will be done and have had no ...
I called to enquire about my existing policy, she knew how to recalculate premium if the excess were to be decreased without referring me to someone else. Jenna could also check an estimate of how much would be rewarded and approximately when provided all premiums are paid and with no claims. Not ...
I am currently a 2 day new customer to Dial Direct, just bought my 1st car and got the best deal with Dial Direct Comprehensive car insurance when compared to all other insurance companies. Mr Rameez Kemz from the Valued Added Products department gave me a call this morning to discuss the ...
Adeep Singh has a good attitude and has sens of humour. I would like to be called by sales person like him in future who doesn t hit around the busy but staight to the point and more professional and good telephone skills. More people like him are needed in your company to assist when you can t get ...
So Yesterday I submitted a complaint on dial direct's website. They STILL HAVE NO EVEN CONTACTED ME. The worst part is they are deducting money of accounts that the agreement was not authorised on. BUT WAIT THERE IS MORE... THEY ARE DEDUCTING MONEY... for a policy that has been cancelled in 2004 ...
Today we had an incident where there was a leak on the overflow pipe on our outside geyser, that ultimately casued a problem in our en-suite sink. The pipe underneath the sink couldnt stop leaking until we switched the water off. We have had no water since 08h30 this morning and I have a 10 month ...