I would like to take this opportunity to express my delight with the wonderful service i recently received when I tried to sort out a third party claim with my insurance company. These days it is not often that a customer service person goes beyond the extra mile to ensure a client's piece of mind ...
I am appalled at the service received and the handling of my claim. It has been close to a month and my claim is still not finalized. I have been sent from pillar to post requesting to close off my claim and replace or reimburse me for my items. I have received bad attitude and been made to feel as ...
Its almost the third month and my vehicle has still not been repaired.when i call them the person responsible for my claim is never around.i have lost all faith in dial direct and would not choose to do any business with them at this rate.they have failed in simply finding a vw approved dealer they ...
I phoned for possible ammendment of my short term insurance policy. Without a long explanation an offer of reduction more than R140 was given to me without affecting my status or benefits. Awesome stuff, and I accepted without hesitance. Thanks Dial Direct and Joslyn. ...
I have been a client with Dial Direct for 3 years now... next year i will be due for my cash back bonus... due to unforeseen circumstances i skipped 2 payments i had a valid reason for skipping and they refuse to give me my cash back bonus... i have to pay another 3 years before i can get it... i ...
My vehicle had some hail damage in 2012. Now, exactly 1 year later after having been to repair centers THREE TIMES, the sunroof is still not fixed. ...