I am highly impressed in the way that I have been assisted by Zama. I can truly testified whilst I was involved in an accident and with shock, she took me slowly through the process and ensured that I was attended to professionally. She also informed me timeously as soon as my claim was approved ...
On the 25th of July 2013 I was involved in a minor car accident, someone bumped me at the back. Its now the 11 of Nov 2013 but still don't have my car yet, while I am still paying monthly premiums. A claim was lodged and the car was fixed by October and the reason for such a long time was unclear. ...
On 07 November i phoned the Dial Direct Car insurance to log a claim. INeedless to say that i was in a sombre mood but that soon dissipatred when i engaged with Happiness, she handled my case very well and i ended up smiling and my mood changed for the better instantly. It felt as though i was ...
After purchasing a new vehicle I decided to take an insurance with Dial Direct thinking that I would be a happy customer after hearing good remarks about this company. I must say I am extremely disappointed with the service received! firstly my first instalment was debited out of the wrong account ...
I applied for a life insurance policy through the company and as per the policy schedule I submitted a cancelation with in the first 30 days. Nothing has been done and even after 4 months of chasing up with them on when I will be giving my credit of premiums that was deducted nobody from telesure ...
I had a breakdown on a road and I had to call Dial Direct for the road assistance. It was quite slow in the beginning, I was waiting for the phone call with details of towing truck and etc. First consultant organised a truck but forgot to tell me about this (maybe her working day was finished). So ...