I needed to insure my scooter, and Sanjir took the time to listen, to find out exactly what I needed and to give me what I needed! By the end of the call, the scooter was insured comprehensively. He took the time to treat me as a valued customer, awesome! Well done! ...
There are still people out there that will look after your interest and give you excellent service. Nevasen from Dial Direct is that person. My premium was a bit high, and he to the initiative and help me through the process and give me a better premium. ...
I am aware of my payment for November was not received I would like to request that the resubmission not to done. My money was spent on hospital bill and the car instalment. But I received a call (40 seconds) from an agent to tell me the information above NO SECURITY CHECK WAS DONE. It was not a ...
Prompt response to request for update of policy items. Since being with Dial Direct for past 2 years, no problems experienced. 200% better than my previous insurance company. ...
I cancelled my existing insurance policy last month and put my wifes car on the policy because the car on the policy now is a new car my premium went down. The insurance premium for November had already been deducted when i cancelled the existing policy and i was to get a refund, this was on the ...
She managed to handle my request promptly and professionally. She is hands on with her job. ...