CLIENT SERVICES Re: Letter Jan Wardeck 14 Nov 2013 I'm horrified to note an increase in premiums from R 491, 15 to R 703, 25 in respect of the Daihatsu Terios. Noting - NO CLAIMS since this vehicle came onto your system. Is this how you reward customers? The fact that as clients we not apprised of ...
Thanks to Tauhier who assisted me with updating my policy and adding information. It was so pleasant to deal with someone friendly and extremely helpful. Great service Tauhier. ...
Kunaalal has a great attitude and always willing to help. He is living Dial Direct Values and very Authentic. I just hope there are many Customer service agent like him who knows how to treat a customer fairly, with dignity and respect. People like him need to be recognise as a asset to the company ...
On Monday, 11 November 2013, I called Dial Direct call centre with a query that was handled by Mr Sharief Abrahams. What I liked about him was the ability to listen and take action. He firstly apologised for what happened, then explained to me which steps he will be taking. He called me the ...
Great, effecient and friendly service. ...
I have left 4 enquiries on the website requesting documentation from a previous claim of mine, to be sent to me. I haven't heard a peep back from Dial Direct. I have left 2 additional, please contact me requests on the website (even though I prefer to deal over email, I thought I could at least get ...