I got billed R1173 on my February premium instead of R961.00 without any communication from Dial Direct, when i called i was told its due to an outstanding Tracker Installation Certificate which i sent to them on the 14 December 2012 i have an email to prove this and the consultant that i talk to ...
My premium with Dial direct was a bit high, but the company has a good report and response system in place which makes insurance easy. I was also 24 years old when I got the insurance making my risk profile quite high. Now i have reached 25, the total re-sell value of my car has decreased (1 year ...
I had a car accident on Wednesday 27/02/2013 morning, when i contacted my insurance right way for assistance, they did everything in their power to give me the best help. Mosly i want to thank the lady that called me, Zama Zulu to take down all the info about the accident, how it happened and she ...
Been a Dial Direct client for many many years and havent really had any problems until now. I claimed for a chip to be repaired on my windscreen in Sept. 2012 wich was efficiently done however Dial Direct captured it on their systems as a windscreen replacement which in essence reset my bucks-back ...
My car has been gone for hail damage repair from the 28th of November 2012..there car is still not back, i tried complaining on i was told my car is in painting, every week when i call they tell me my car is on painting, it;s been 3months full .what irritates me is that i have to be the one calling ...
After waiting for about three and a half weeks for my claim to be finalised, going on the fith week waiting for my car to be repaired, only to find out that there are issues between dial direct and the panel beaters who are responsible for the towing of the car. The only feedback i have received ...