Leon Smit was very efficient when helping me with my debit order query. I wanted explanation as to why my debit order did not go through on the last day of the month or the 1st as it normally. He explained it politely and also helped me by reducing my monthly premium which I felt I was too much. As ...
I got my insurance on my new car with Dial Direct Insurance about 3 weeks ago but it would appear that Mr. Shatner has run away with my Tom Tom. I was informed via email when I questioned the non- delivery that a third party company would be in contact with me to facilitate delivery... still no go. ...
I called into the department to verify the state of my policy (correct vehicle, address etc) Rameez Fredericks was Super efficient and was very Friendly and helpful.. I discovered that the incorrect vehicle was still listed on my policy and he promptly changed that so that all information was ...
We had an accident and Dial Direct was very good in sorting out the initial process. The car was then given to Body Rite in East London to fix. Samuel was my vehicle repair consultant. If I did not phone, I got no feedback or he was not available. It was a minor accident and I was told that it ...
Since joining Dial Direct in 2012, I have had the pleasure of ongoing excellent service. It is a pleasure to deal, over the phone, with such friendly and efficient personnel. Thanks Dial Direct! ...
Ok here we go. Another headache with Dial Direct. This month (March 2013) I noticed my policy went up by R200 for no good reason. I phoned them and asked what this was about and they told me that the policy was reviewed and that I would now have to pay the extra R200 and an additional excess of ...