Ryan Kisten, a claims consultant for Dial Direct in Kwazulu Natal, should be commended for his excellent service. He has basically restored my mother's faith in the insurer. My mother was having problems with her fridge which was faultering and covered under the household contents. When she tried ...
Dial Direct makes up their beautiful cheap insurance package via telephone - a policy amount to which you agree. The problem with this is as soon as you phone to add something to your insurance, an amendment is made to the policy or a claim has been processed they increase the price of your ...
My car had been with TC Panelbeaters (an authorised service provider of Dial Direct). They kept delaying delivery and I eventually took my complaint up with Cordelia. Thanks to her efforts I not only got my car back that same day, she kept me up to date the entire day and also followed up with me ...
Hi My car is currently insured with Dial Direct, and I have been a client since 2007. I want to update my vehicle model, so have gone onto the website for a cost estimate (details below) reference: # DIA13B023470 Total Monthly Premium: R 509.76 BMW 116I (F20) BMW 116I (F20) 5DR 2013 model However, ...
I contacted dial direct between the 14th and 17th February 2013 to get a Tom Tom device. The agent advised that the debit order for February will go off on the 21st and the device will be delivered on within 48 hours. I confirmed a number of times if he is sure that it will be delivered because I ...
I contacted the insurance company regarding a duplicate policy document, i was made aware to revise my premium. The premium was reduced thank you, but Brent is f... crazy. We made so many jokes and laugh it was great like chatting to a family friend, the jokes is amazing he made, the passion, the ...