I got a bed from dial-a-bed, and then had to claim from the warranty is to get a new mattress as the one I have is not stable or comfortable. The call centre or factory phone everyday to get the warranty fee and they kept on changing the fee I needed to pay. Once I had paid I hear nothing back, ...
The dial-a-bed colony craighall store was supposed to refund an amount of R4500 into my account and still has not done so. On 11 October I purchased a bed and was promised delivery on 12 October 2013. This did not happen and one of the salespeople tried to reverse the amount into my account. The ...
I complained about a defective bad in June, in August a Representative was out to my Home and authorised a exchange unit, ever since I've been given the run around from Monesh STATING ITS HEAD OFFICE WHO IS DELAYED and he has never phoned me. I was promised my new bed would be delivered on Friday ...
On the 11/09/2013 I purchased a mattress from said store. I enquired if the bed could be made to a size I needed and was told it's not a problem with the mattress I ordered but it would be a 2 week wait. I agreed and gave the required measurements to the sales rep. and paid R2199.00. As promised 2 ...
On 23 September, I placed an order for a bed online. Two days later, I got a call to state that my bed would have to be ordered and that it would take 10 - 15 days before the bed would be ready for delivery.By my calculations, taking into account weekends, this would have put the date for a ...
We ordered a bed online via Faizil. We live in Gauteng and we ordered the bed to be delivered to Simons Town. Faizil kept me updated and the bed was delivered exactly the date and time he promised me. Will definately deal through him again ...