We ordered a bed from the Dial-a-bed website on 2014-01-04 and despite numerous phone calls to the call centre still haven't received the bed. The call centre agent promises feedback but does not return the call. On Monday delivery was promised today (2014-01-24) but have not received any ...
We bought a matress from Dial a bed in Boksburg at the end of April 2013. We went back to the store 2 weeks ago and complain because the matress feels like the springs is saging. We were informed it is not there problem and they will lodge a complain with the supplier. The supplier come out ...
I ordered a bed from Dialabed on 31 December. They phoned me back to ask if I knew it would take 14 to 21 days which I confirmed. Today is the 21st day and no delivery so I phoned the number to ask what is the progress with my order. They said they would phone me back. After an hour and no call, I ...
I'm trying to get through the Dial a Bed online store number, to follow up on my purchase, as I want to confirm the delivery date to which the online store has agreed. However, the telephone is not being picked up & the message box for Lunga Nkosi is full... so I'm unable to leave a message. On ...
I bought a new mattress from Dial a Bed Centurion branch on Saturday 11 January 2014. I paid cash. I was promised that the mattress will leave the warehouse on Monday and that it will be delivered this week. Yesterday I phoned to track the mattress, as I was told that I will receive an sms when the ...
Dial-A-Bed delivered a single bed to my home in December. On assembling the bed the delivery guy noticed that one of the pedestals did not fit properly. He duly noted this on my delivery note and promised a replacement within days. To date (3 weeks) I have made at least 9 phone calls to the store ...