On 27 March 2013 I placed an order to the value of R27 367.00 at Stoneridge branch. (You would think after an amount like this I would receive better service). On 27 June 2013 my order was delivered to my home in JHB, one Restonic mattress had been damaged so we received a "temporary ...
We bought a R10k bed from them with a 15 year warranty. After only 2 years there are signs of a collapse in the core springs. Our first complaint was s year ago - "We will come back to you" - nothing! Again a few months ago, promised to come back to us - nothing! Complained again a week ...
Delivery of 8 beds to Plettenberg Bay promised for 31st October 2013. I waited the entire day and after numerous calls (I have a record on my cell) and many about the logistics I finally received the beds on Friday early evening around 6.30 pm. I had to cancel all my appointments for Friday to ...
I ordered a bed in Somerset West on the 28th of October. I asked before ordering whether it will be possible to deliver the bed in Johannesburg. I was promised that it will be done on Tuesday the 5th of November. I was also promised that the driver will phone me an hour before so that I can ...
Good day to all I bought a bed and base at the vanderbijlpark branch on satuday 26 October 2013. Confirmation was promissed to be on Monday28 October 2013 for delivery on Tuesday 29 October 2013. I got a call Tuesday to confirm for Wednesday. After taking a day offas a student from my classes to ...
I got a bed from dial-a-bed, and then had to claim from the warranty is to get a new mattress as the one I have is not stable or comfortable. The call centre or factory phone everyday to get the warranty fee and they kept on changing the fee I needed to pay. Once I had paid I hear nothing back, ...