A Simmons bed was bought from Dial a Bed Key West for delivery in Bloemfontein. After waiting for 3 months the bed was delivered damaged in Bloemfontein. After assurances from the salesperson that the bed would be replaced nothing was done until the regional manager was contacted, a Mrs Govender ...
My bed arrived at their store in The Grove on 17 August and delivery was only arranged after I repeatedly had to call the store to find out what was going on. Delivery is now only happening on 23 August and I they cannot provide any details on what time. To summarize the attitude of the staff at ...
I bought a bed with Dial a bed in 2010. It sagged last week. On the bed it says there is a 15 year warranty on this mattress. How convenient to come and inspect the bed and say nothing will be done you have lost your warranty because there is a mark on the bed!!! Wait it takes them 10 days to come ...
Complaint reference number: 188916 was placed on Tuesday 13 August 2013 regarding a sagging in my 8 month old sealy cedar pillow top mattress. I have subsequently had to follow up again to inquire on the progress and every time I am told someone will get in touch with you today, tomorrow. There was ...
Wrote a previous reort on Hello Peter following no response on my complaint re: my R 15 000 mattress which pulled away from the side of the bed, and pockets split leaving dents in the mattress. I finally received a response and following an inspection was told that it would cost me R 800 for the ...
We bought 2 x emerald double beds on the 8th of July 2013 at Dial a bed Vredenburg. There was non in stock so the lady would've ordered from the supplier. She also offerred us a bed on loan for the interim. After some time not hearing from them we followed up last week at the branch where the lady ...