On the 3 January 14 we received confirmation via tracking that the passport and visa was ready for collection at the Durban office. On arrival my son produced his id book and he was told that the passport had already been collected by a person by the name of Carl. the only thing they could show us ...
I have been waiting for a parcel from the USA FROM LAST YEAR November! Eventually when i got my invoice for custom clearance payment (which was most definitely more than what needed to be paid) on 19 December, I paid said invoice IMMEDIATELY and in full like I always do and sent the proof of ...
30 December 2013 a document was sent for next day deliver from Johannesburg to Mkhuhlu in Mpumalanga, it is now 03 January 2014 and the package is still nowhere to be found. we have made a million and one long phonecalls to track and get an update on the EXPENSIVE deliver, and each time we are told ...
Trying to get my parcel from DHL is a nightmare I paid my duties and vat within 5 minutes of receipt of invoice..it is sitting in Durban and yesterday I got an "unable to deliver as offices closed" which is nonsense as we are open 24 hours.. well this was a hoax email as it is ...
Our shipment was stopped at Customs and to date is still in Jhb after having landed on the 12th December. I started off dealing with Bongani and then got palmed off to Nandi who kept telling me the same thing over and over... "We're waiting for a response from Customs". Feeling like I was ...
I do not use courier service everyday and when I do I try to use the ones that appear to have an established and reliable service such as DHL. This week I had an urgent package to send to Hazyview in Mpumalanga, 8:00AM on Monday I went to DHL premises at Capital Hill in Midrand, I enquired on the ...