I ordered a phone from Orange and it was shipped with DHL from the UK on 27 December 2013. I tracked it on-line and it was delivered this morning 31 December 2013 at my door with RAM Couriers. Thanks DHL for your excellent and friendly service. ...
I had a package delivered from an overseas clothing shop. It arrived in Johannesburg on 19 Dec. I checked the status today, 30 Dec, and it is still sitting at DHL. I phoned them and they said they need a description of the items. Why have they not contacted me for the last 12 days to find out this ...
I am so angry with the service DHL has given me, i emailed Lesego thinking i would get help from him since he is the customer care manager but been in contact with him was a real waste instead he gets Nosicelo to call me and she doesnt even know what my query is really about, they tell me i must ...
I had sent a parcel to Brazil at a cost of R2600 "Waybill number 1147207806" when it arrived in Brazil it was refused clearance due to a ID tax number not supplied on the way bill, we contacted DHL and they replied via Email saying the parcel had to be returned to have the ID tax number ...
Scammer posed as a paypal customer and I shipped a cellphone to him in Nigeria. Once I realised what had happened I tracked the parcel and saw it hadn't left the country. Contacted dhl and was told they can't remove it from the plane but can get it stopped in Lagos. Fair enough. Went through all ...
I have to compliment Sibusiso Ngcamu from DHL for the good service and keeping me up to date with my delivery. Great work and I wish all companies was like this... ...