The vodaworld store is under renovations when I arrived and the support department was operating from a kiosk. I needed to do a number of things on my products, updating, partitioning and reinstalling and even back ups. Blayne was very insightful and positive about me and my problems. Given the ...
I had booked my iPad in at the apple centre in eastgate it was sent to core group to repair They informed me that it was out of warranty so I rejected the quote and discussed that I will send my own courier company to deliver it to me. I have emails where it was said that my item can be picked up ...
I find i hard to even choose the nature of complaint as the company has PATHETIC service with all departments! I have been waiting to sort out my iMac since December 2012 and still no luck - Apple Int should feel embarrassed they got the wrong group of people to represent them in SA! ...
I sent my 27 Inch iMac for a hard drive replacement as a result of a worldwide recall, not only was the Mac delivered 2 weeks late which one can say is understandable, but the response from Core despite my regular request for updates was just a standard response when I was finally able to get a ...
My iMac (and a few other things) was struck by lightening on 8 Feb 2013. My insurance company (Outsurance) processed my claim quickly and found someone to replace the items. Almost a month has gone by, and they are still waiting for stock of the new iMac. I have been told that no-one in the country ...
I have bought a new iMac and the screen started flashing and within 2 weeks. I was then told they would replace the pc rather than repair it. One week later, I was told to come collect the IMac only to find that it was my old one that had been "repaired" Upon taking it home and turning it ...