We have 3 Premises covered by CHUBB. Phoned to complain about not seen Chubb in the area then we see there papers in the gate 3 times a day for 3 weeks then for the next 2 months nothing. The alarm went off by the one property, no phone call from Chubb, i had to call in, was told no signal went ...
Other than your standard copy and paste response to my last post, I have received no feedback from Chubb! Instead, they have tried to debit AGAIN! And another unpaid debit order charge! So extremely disappointed in this appalling, pathetic service. ...
After changing bank details and providing proof, Chubb again debited our old account!! We had to pay Chubb manually and absorb the cost of the debit being 'dishonoured' due to lack of funds. I was really angry when I had to again send instructions through to Thembi Mavuso who promised me that this ...
My email to Chubb: Good day An contract was signed with me on 26 November 2013 by Mr Marc Wildbore and the alarm would have been installed within 7 - 10 days. On Thursday, 12 December 2013, I laid an complaint on this system stating the alarm has not been installed. I was contacted by your offices ...
The company took too long to respond to sn emergency. Alarm activation at my house in Riverlea which they are aware the area is crime ridden but they first have to phone the customer first prior ti them respinding. Took 25 to 30 minutes to responds ti the vomplaint. A person can be killed during ...
I've been with Chubb for a while now, and haven't had any major issues. My debit day is the 25th of every month. I didn't notice that Chubb hadn't debited my account on 25 November; I don't check my statements all the time. I assumed that it had gone off. Then I get bank notification that Chubb ...