Obviously I was offered a great deal by Chubb when shopping around for an alarm system. Now, more than 3 months later, I am still waiting for my camera an battery to be installed. I have sent numerous e-mails, phoned call centres, laid a complaint with their service centre... and still no ...
I switched to Chubb for my house security after a special offer they ran last year in my area. After 2 month I cancelled the contract due to unsatisfied service. It was agreed that there will be no notice period and only 1 month premium is due, which went off by debit order. As it was too late to ...
I had to phone them to let them know that there was a break in at my house on Saturday, and I had to phone so that someone could service the system and have been waiting the whole day now to get hold of someone who could send someone out to help me. The worst service ever!!! Many times before I ...
I've tried to contact Jon numerous times, his mobile number just goes straight to voicemail and he doesn't respond to text messages. I've had to contact the call centre to get him on the line for me and after finally making contact and discussing what needs to get done with him we're again left ...
Since I took a contract with your company I have never been serviced right, every month I call your office for the same thing debiting, Iam not asking for a loan all I want is for you to debit my account, I am now getting sms reminding me to pay as if Iam at fault, your service is so bad I wont ...
On Saturday a visitor accidentally pressed my remote panic button (that was installed by Chubb), he pressed it again twice to try and switch it off. I waited for Chubb to phone me, there was no call after 5min I phoned them to ask them why they have not yet phoned. The operator said that they would ...