I called them today to find out about getting more patrols around my house when my husband is away on business. She asked me "when is he going", "for how long" and "how many patrols would you like"? I was so impressed with how willing they were to help me. Excellent ...
Due to current financial constraint we have decided to close our business in Brits. I gave Chubb written notice. I was informed that my cancellation request will only be approved once their radio and antenna (their own property) has been removed. And get this, I need to pay them to have it removed. ...
We have been with Chubb for over 10 years. Last week Monday, we called to book a service as we have issues with our beams going off. Promised a Thu call out, but no one arrived. Called again Fri morning, promised a call out by 1pm, no one arrived. Called AGAIN and were promised a call back, its ...
The alarm went off at about 7am this morning and Chubb didn't call to find if all was fine, questioning their core service? Then we call them to say there is a problem, we were on hold for hours and they promise to call us back and they never did. We set with an alarm that was making noise for ...
Think twice before signing up with chubb. Up on Pushing the Panic Button Twice Chubb first had to call twice to hear if we Really had an emergency and they're not going to waste money coming out. After 45 min one guard arrive. This man got shot at twice before the robbers jumped the wall we had to ...
Phoned in to add my supervisor on the alarm system and i was told the guys in charge of doing that are both not there that is Wayne. I was put through data department, spoke to Loraine who tried to help but unfortunately was not successful. My question is, where/what is the back up plan if Wayne is ...