Two weeks ago i had smoke/fire detectors installed at home. On 2013/12/11 i was busy in the kitchen and had both ovens on. I opened the top oven to turn the meat and the heatwave from the oven triggered the one detector in the kitchen. CHUBB was on the line even before i could enter my code to ...
Despite Chubb's quick response a week ago on my first posting, and them claiming excellent costumer service, I was not contacted to resolve my issue. So the saga continues. ...
Trying to get hold of the GM Andrew Worthington, lets see if the pathetic organsiation that is Chubb goes to the top. I wonder how long I will have to wait for a phone call? ...
Fighting for six weeks to get proof for a direct debit taken from my account. Account been closed for a year. No justification and refusal to assist, passing the buck, staff blaming each other. No response to online complaint, no response to emails. No offer to refund until they sort out their end. ...
Had a Chubb representative come out to me on the 12th of October to offer me a contract to have them cover my home with regards to monitoring and reaction. We negotiated the deal and I signed the necessary paperwork. On the 14th of October I sent in my banking details to him. In the week someone ...
ASKED FOR A QUOTE (WE DO HAVE AN EXCITING ALARM SYSTEM AND IS AN EXIRTSTING CLIENT - SOOO OVERPRICED - THEY QUOTE MORE THAT WE HAVE PAID FEW YEARS BACK FOR A COMPLETE SYSTEM, FOR ONLY 4 BEAMS??? COMPARING TO OTHER SECURITY COMPANIES IT IS SOOO OVERPRICED ASKED FOR A DETAILED QUOTE AND EXPLAINING ...