Last year we had a problem. No signal. After fighting and dealing with rude people at Chubb 2 months later my alarm was "fixed". Tony from Rock security said he will pay one months chubb account due to inconvenience. This never happened. Chubb still debited me every month. Then I was ...
THIS ANGERED ME AND MY PARENTS ARE TO POLITE IN A SENSE TO WRITE IT ON HERE. "Receiving a phone call from Chubb at 11H00 notifying my husband and myself that there was an alarm at our house, and us asking them to send a guard as we were not at home. We returned home straight away, only to see ...
We have been with CHUBB for a number of years, many of these have been a complete PAIN! Every month we receive a debit Order for over R800.00. I cannot understand how this is justified if our system cannot even be activated. I was told last year that a call out fee would be charged and from there ...
Why can Chubb management not resolve this issue ongoing for one year. My alarm was damaged in a fire. It needs to be fixed. Simple! countless days of calling and complaining leads to empty promises. My alarm has not been active for nearly a year and Chubb still want me to pay for a non existent ...
Chubb had a promotion going on in our area in November. We had the alarm installed in December and went away with the knowledge that our home would be protected. The promotion had no installation costs and a free month without payment. not even a month later and I am sad to say that our alarm ...
On Thursday 12 Dec 2013 I tested my alarm system with the control room which told me there is no signal coming through to them, I was put through to the technical dept which told me they will book a technician for Friday 13 2013 at 12h00. The next day at 13h00 I phoned again to ask where the ...