I canceled my contract one month before the renewal date I sent the required form with ID attached as requested on the 28 October 2013 and received a reply from Cell C stating that the contract ends 29 November 2013 last bill November 2013, I even phoned 2 weeks after to ensure all is in order and ...
I took out a new contact about four months ago (if not more) and have noticed that the contract gives me too many free minutes and sms's that i simply do NOT make use of! Bear in mind that i went to the cell c shop in the East Rand Mall to complain about the very same thing about a month after ...
An unauthorised debit order went through my account. When I called to enquire, I was informed that an additional contract was opened under my existing one without my knowledge. When requesting a refund, I was told I will be refunded within 21days but since then nothing has happened, they don't even ...
I have 5 contracts with cell C and wish i could have all of them cancelled with immediate effect. Firstly we struggle making or receiving calls, cant browse on the internet, as we hardly get signal. I got my 5th phone at the end of last year and been struggling since last week to get the contract ...
I thought I would report this problem here again since complaints to management, call centre's and technicians are all falling on deaf ears! I have had a cell c contract for more than a year and always have signal problems. This was reported about 20 times with no assistance, yet I have to continue ...
A contract was taken out on the 8th of December for an iPhone 5c. About 10 days later it goes into recovery mode. All holiday photos, wedding planning photos etc. GONE. On the 5th of January I took the phone back and it was sent to JHB to be assessed. Today I go into the store to follow up and am ...