I received another response from Funiwe today to day, complaint dealt with and feedback or email sent to me, unless I have a new email I'm not aware of or emails take days to be received, i didnt recieve any email and I called the legal department who said they would return my call last friday ...
I can't believe that after complaining and being assured that the error had been corrected, Cell C still debited from my account the amount that was deemed to be incorrect. The usage portion on this contract is supposed to be R399! not R549! This is absolutely disgusting service. I want my refund ...
I contacted CELL-C call centre after debit order was not deducted from my account. I was given a reference # and promised that my debit order will be deducted the following day as a resubmission was put forward for my account. The following day nothing happened and I contacted them again quoting my ...
Prompted to ported to Cell C by marketing campaign claiming cheaper data and superior service. I received OBF phone, returned it within 7days, I was assured resolution by in-store consultant within 7days, which never happened, no phone call to communicate delay. Returned to shop and was told it ...
I handed in my cellphone (Samsung galaxy s4) to a employee at cell c (illovo branch recently moved to woodmead) for repair in Dec 2013, 23rd. All they had to fix was my black screen. From my research, this should be an easy thing to repair considering everything else about the screen is in tact, ...
We recently upgraded our contract and they migrated our contracts from a control chat to a straigh up contract. Me and my husbands nr's still had money from our control chat packages on our nr's when they migrated our nr's. After they migrate the contracts they took that money we had (about R400) ...