I went to Cell-C Kolonade to upgrade / renew two contracts. 1) One of the phones we want to upgrade to was not available and in stock, asking when it will arrive the response was we asked for feedback but have not received it yet, the lady then said she will send a mail tomorrow and get a response ...
I recently checked my balance and the amount was high upon calling the call centre I spoke to a agent who informed me that I have subscribed to a service which I never accepted at all I have requested them to cancel this service with Intergrat that has been billing me since 1st of July witjhout my ...
I phoned Cellc 4 times with a subscription that is on my account that I haven't subscribe to Smart040. They gave me a number to phone but know one answer the phones and its been 7 days know. So I pay R20 a day for something I dont even know what it is. Dont know why they cant remove this. Since ...
I took out a data contract with cell c and have been unable to use the internet to to poor coverage. I have been promised support and all I received was endless hours on hold with the call centre and no assistance as promised what so ever. A technician promised to do some tests and months later I ...
In May 2013 my father signed up for a Cell C Midnight Browser package at the Cell C shop in Gallo Manor. He asked for the R 189/month package as that was what he had been told was good value for money. At NO time did they explain to him that there were 2 packages they had on offer. A fact - I only ...
How does cellc employ people of this nature, I was on a call with an agent and she and her colleagues were having a jolly conversation in the background while she thought I was on hold. talking about someone trying to poison or kill someone else??? I mean really, do I really need to listen to that ...