This morning my husband, who is quite a new customer of Cell C's, bought airtime or so he thought. He loaded the wrong package and realised this only when he tried to make a call. He immediately then called the call centre, who told him that they cannot change the selected package to airtime. I ...
Charged for 14gigs of data when only used 1.4gigs, refused to look into it when my account more than doubled without extra usage ...
I have had bad Cell C coverage for the past few months since I got my new contract at Cell C. I do not know whether this is an Android issue or Cell C, but I can seldom connect to the internet, calls are dropped at random times, and sometimes I do not even have signal. When I insert my Vodacom SIM ...
I wrote a complaint 2 weeks ago about being handed over to a debt collection agency regarding an outstanding account on an old sim card that we had on a modem from 2011. Cell C contacted me back stating that this is indeed the case and that I owe these funds. I was in hospital wacked out of my ...
I have a internet speedstick which I have attempted to use several times at work and now in my flat on the 15th floor. At the walk in centre where I had my software updated (as I was told this would rectify the problem) I got a speed of 8mbps which was acceptable but back at my office and at home ...
Who ever is responsible or is behind the Cell C support account on Twitter is really bad at responding to our complaints also the Cell C call centre is just as useless. ...