It's now been 3 MONTHS since I laid a complaint of lack of connection for the CellC 3G dongle. My first complaint was laid on 7 May. For three days prior to that I'd been unable to connect, or if I did, the connection was dropped shortly after. I was told it would be sorted in 7 days, then I ...
I upgraded my cell. The request was sent to [Email Removed] on the 23rd of July. I eventually received my new phone on the 2nd of October. I was not at any point advised that the phone I had selected used a micro sim which would need to be activated. When I called the Call Centre on Friday, late ...
In May I did research on all the S4 deals that various mobile operators put on offer, and decided that I would go with CellC as their price was the best, but sadly I took for granted that aspects such as organisation, customer service and general attitude would be above par or even on par. I was ...
Started a new contract with Cell C, 1. complained about calls being missed, Calls dropped and the only reply "someone will contact you". 2. Report poor coverage in Randburg, Fourways, Kyalami, Cape Town, Woester, Caledon, Lesotho and Kenya with the same reply someone will contact me. I ...
I AM NOT NOW, NOR HAVE I EVER BEEN A CUSTOMER OF CELL C. Two days ago I received an sms telling me that an urgent payment is required on "ur Cell C acc". Today I received a recorded message from a "Bissit and associates" calling me on my cel phone about a cell c account, ...
On the 25 of last month they double deducted from my account i phone them on the 26 of july to rectifie this promisis was made that they will putt the money back in my account. a week after the incident i had to phone them back as i got no feed back again they said yhey will rectify the mistake and ...